COP29 |Climate activist Shreya KC explains what’s going wrong with the world and Nepal and what should be done

Over the last few months, I had a series of conversations with Shreya KC, one of the most prominent climate

Readiness, resilience, risk and response

The relationship between humanity and nature has always been delicate. Nature serves as both a provider and an adversary. Despite

Donald Trump’s return to the White House: What does it matter to Nepal?

Kathmandu: Donald Trump evokes both fear and loathing and fascination and fondness among his supporters and detractors.  His opponents fear

Chhath: Beyond fasting and prayers

Dedicated to Sun God and his wife Usha, Chhathi Maiya, Chhath, an ancient Hindu Vedic festival observed in India and

How should Nepal take its transitional justice process to a logical conclusion?

Nearly two decades have passed since Nepal’s armed conflict concluded in 2006. However, a critical commitment from the peace agreement

Ncell inaugurates new centre in Narayanghat

Kathmandu: Ncell Axiata Limited on Thursday opened its new Ncell Centre in Lions Chowk,Narayanghat, aiming to deliver world-class customer services locally. 

The new center was inaugurated by Stephen Rodriguez, Chief of Staff, Operations of Ncell on Thursday amid a special function. With this inauguration, the center is now fully operational, providing comprehensive customer services directly to the local community. 

Aligned with the company’s brand promise of ‘Today, Tomorrow, Together’ and the theme ‘Here for You’, the center offers a wide array of customer services. These include general inquiries on products and services, SIM subscriptions, internet settings, and various enterprise services. Additionally, the center caters to customers’ diverse needs, such as upgrading SIM cards to 4G USIM, changing SIM cards, converting to e-SIM, modifying CUG numbers, biz plans, international roaming, bill payments, balance recharge and transfer, among many others. 

Addressing the inaugural ceremony of the new center, Stephen Rodriguez, Chief of Staff, Operation of Ncell said, “We are delighted to continue providing quality customer service from our newly opened Ncell Centre in Narayanghat. Ncell is always ‘Here for You’, Nepal and Nepali; and being aligned with this theme, our focus is to deliver comprehensive customer services directly to the local community to enable them to stay ‘Always On’ so that people can benefit from opportunities that connectivity brings.”

Talking also about ‘Always On’ or ‘Sadhain ON’ campaign, he said that the campaign which is first of its kind in Nepal has made connectivity more accessible and affordable for Nepali consumers, removing the hurdle of unintended charges for mobile data. “It empowers users to always keep their data on without having to fear their main balance loss as they need to remain always online in today’s digital age for multiple online tasks,” he said. 

The new centre operates from Sunday to Friday, 6 days a week. Prior to this, Ncell had been delivering customer services from its previous center in Pulchowk, Narayanghat since 2012. As part of its ongoing efforts to reach and serve customers conveniently, the company has been operating over 30 Ncell Centres across the country, further enhancing the overall customer experience.